Privacy Policy

Excellent Nursing Services, Inc. ("ENS Staffing," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you visit our website, apply for a position, request staffing services, or otherwise interact with us, and how we use, share, and safeguard that information.

1. Information We Collect

Information you provide directly

• Contact information: name, address, phone, and email.
• Applicant information: resume, work history, licenses, certifications, professional references, and background-check information required for healthcare employment.
• Client information: facility name, contact, staffing requirements, and billing details.
• Communications: messages you send us through forms, email, phone, or text.

Information collected automatically

• IP address, device and browser type, pages visited, referring URL, and approximate location.
• Usage data captured through cookies and similar technologies (see Section 4).

2. How We Use Your Information

We use personal information to:

• Recruit, screen, credential, and place nursing professionals.
• Match qualified staff with client-facility shift requests.
• Communicate with you about applications, assignments, schedules, payroll, and customer service.
• Comply with healthcare staffing regulations, licensing, and tax requirements.
• Improve our website, services, and security.
• Send marketing and informational communications where permitted by law and your preferences.

3. How We Share Information

We do not sell personal information. We may share information with:

• Client facilities placing you on assignment, limited to what's necessary for credentialing and shift fulfillment.
• Service providers assisting with background checks, payroll, IT hosting, communications, and analytics, under written confidentiality obligations.
• Government and regulators when required by law, subpoena, or to protect our rights and the safety of others.
• Business successors in the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking

We use cookies, pixels, and similar technologies to remember preferences, measure site performance, and support marketing. You can control cookies through your browser settings; disabling cookies may limit some site functionality.

5. Your Rights and Choices

Depending on where you live, you may have the right to:

• Request access to or a copy of the personal information we hold about you.
• Request correction or deletion of your information.
• Opt out of marketing emails or text messages at any time.
• Withdraw consent where processing relies on consent.

To exercise any of these rights, contact us using the details in Section 10.

6. Data Security

We use administrative, technical, and physical safeguards designed to protect personal information against loss, misuse, and unauthorized access. No system is 100% secure, but we work continuously to protect the data entrusted to us.

7. Data Retention

We retain personal information only as long as necessary to provide our services, meet our legal and regulatory obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from them. If we learn we have done so, we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted to this page. Material changes will be highlighted with a revised "Last Updated" date.

10. Contact Us

Questions, concerns, or requests regarding this policy can be directed to:

Excellent Nursing Services, Inc.
500 N. Nappanee St, Suite 5B
Elkhart, IN 46514
Phone: 1-574-333-2655
Toll-free: 1-888-246-6201